AI and automation

Let software handle the repetitive work: answering common questions, following up with new contacts, chasing invoices, preparing reports and keeping your tools in sync. Anything important waits for a person to approve it.

What's possible

Let software handle repetitive work, with a person approving what matters.

AI assistants

Answer common questions and prepare drafts using your own information.

  • Answers based on your services, prices and policies
  • AI drafts of emails, quotes or reports for you to approve
  • Hands over to a person when needed

Lead capture and email automation

Turn visitors into contacts and follow up automatically.

  • Free guides or offers in exchange for an email
  • Automatic welcome and follow-up emails
  • Contacts saved straight to your mailing list

Connect your systems

Make your tools work together, so information is entered once.

  • Booking system, payments and email kept in sync
  • Alerts and tasks when a price, booking or document changes
  • Fewer copy-and-paste mistakes

Every business works differently, so these are examples of what can be built, not a fixed package. I'll shape the project around what you actually need.

What you could automate

Everyday tasks that take hours each week and can run on their own, with you approving what matters.

Answering the same questions

Today
You answer questions about prices, opening hours and availability one message at a time.
Automated
An assistant answers from your own information and passes anything unusual to you.

Replying to new enquiries

Today
A new enquiry waits in the inbox until someone has time to see it.
Automated
The person gets an instant reply, you get a notification and the contact is saved for follow-up.

Bookings and reminders

Today
Appointments are arranged by back-and-forth emails or calls, and people forget to turn up.
Automated
Customers book a free slot online and get confirmations and reminders on their own.

Invoices and payment reminders

Today
Invoices are typed up by hand and unpaid ones are chased when someone remembers.
Automated
An invoice is created for each booking or order, and polite reminders go out until it is paid.

Paperwork and data entry

Today
Details from emails, forms or PDFs are copied into a spreadsheet by hand.
Automated
AI reads the document, fills in the fields and leaves anything uncertain for you to check.

Weekly reports

Today
Numbers are gathered from several tools and pasted into a report every week.
Automated
A summary of the week's bookings, sales and enquiries arrives in your inbox every Monday.

What the research says

Published studies on what this kind of work tends to change.

63.5%

Of companies never replied to a demo request sent through their website, in a test of 1,000 B2B sites

Source: RevenueHero, 2024
29 hr

Average wait for a first reply from the companies that did answer

Source: RevenueHero, 2024
57%

Of time in Microsoft 365 goes on meetings, email and chat, leaving 43% for creating

Creating documents and spreadsheets
43%
Meetings, email and chat
57%
Source: Microsoft Work Trend Index, 2023

Figures come from the studies linked on each card. They're industry averages, not results from a specific client, and every business is different.

Advice before, support after

Every project starts with a free call and a fixed quote. Once your site is live, I can keep it updated, secure and hosted.

  • A free first call and a clear, fixed quote
  • Updates, fixes and security checks
  • Hosting set up and looked after for you

Frequently asked questions

Will an AI assistant make things up?

Its answers are based on your own services, prices and policies, and it hands over to a person when needed. Drafts of emails, quotes or reports wait for you to approve them.

Which tools can you connect?

Booking systems, payments, email and mailing lists are the most common. If a tool has an API, it can usually be connected, so information is entered once instead of copied by hand.

How do I know what's worth automating?

Start with tasks that come back every week, follow the same steps and involve copying information from one place to another. On the first call we go through your week and pick the one or two that would save the most time.

Other services

Have a project in mind?

Tell me about your business and what you would like to improve. I will reply within a couple of days with honest thoughts on how I can help.

Contact me